111 testimonials found
" Professional in all aspects "
Many thanks to James Sheppard and his team at Allen & Sheppard for listening and understanding what was important to us when selling. As we had much loved pets it was tricky on open house days, as we all work!. Thankfully James has an amazing rapport with animals (and humans!) and our darling cat warmed to James straight away. Our friend's Siberian husky was also very welcoming to James. I had absolutely no hesitation signing with James. Our cat is a house cat and I had no concerns leaving him with James as I knew James would be kind to him and ensure his safety. On open house days when we were at work nothing was a problem for James, no time was inconvenient but what inspired me above all else was James’ integrity, honesty and an honest appraisal of my family’s home. Thanks to James for attaining the best possible result for our property and the amount we received for the sale far surpassed our expectations. I would like to thanks James for his professionalism, tact and diplomacy and may I say a non arrogant attitude. On a personal note I cringe when I pass signs ordering me to Inspect- so crass and arrogant!
All offers were transparent and communicated directly and the family made a decision together. The final decision was ours- it was the family home after all. I will without a doubt engage James' service again.
" What A TEAM! "
This is a shout out to James Sheppard and the Allen & Sheppard team. Thank you guys for being genuine, committed, and professional.
In the five years you have managed and sold properties for us we have experienced nothing but the very best of service from you.
You take care of the big stuff but also cover the little details and leave nothing to chance. Nothing is ever a problem and we know we know we are in good hands with you.
" Ultimate Professional "
From start to finish, the sale of our property in Normanhurst exceeded all our expectations. James is the ultimate professional. His communication all the way along was outstanding. We felt informed and at ease every step of the process. He went above and beyond to make the experience as stress free as possible, even organising some of the trades and booking appointments for us. James ensured we had the house presented perfectly for sale and had great attention to detail in all aspects.
" Helpful and Professional "
James is very helpful and professional service. He is considerate of buyers needs and his communication is doing well, making the thing easy and smooth. Thanks James.
" Wonderful experience "
We recently sold our home in Normanhurst with James & the team from Allen & Sheppard. What a wonderful experience it was!
James sets himself apart from other agents in so many ways. Clear & regular communication was key to ensuring that we were kept at ease with the progress of the campaign. James was open & realistic from the outset, and listened to us with understanding & patience.
We were delighted with the outcome, with James securing a fantastic sale price for our family. Thank you A&S!
" Professional, Helpful and Respectful "
James is professional, prompt with all follow ups and explains the whole process upfront. Always helpful and respectful of all decisions we make. We are very happy to have him as our agent.